Tutorial, WooCommerce

Endless Spinner on WooCommerce Checkout Page? Learn How to Fix It with These Simple Solutions

If you’re running an online store with WooCommerce, you may have experienced the frustrating issue of an endless spinner on the checkout page. This issue can lead to lost sales and a negative customer experience. However, the good news is that there are several simple solutions you can try to fix it. In this post, we’ll cover four potential solutions to the endless spinner problem.

  1. Disable Ajax on the Checkout Page Ajax is a technology that allows web pages to load dynamically without refreshing the entire page. However, it can sometimes cause conflicts with certain plugins and themes, leading to issues like the endless spinner on the checkout page. To disable Ajax on the checkout page, add the following code snippet to your functions.php file:

add_action( 'wp_enqueue_scripts', 'remove_woocommerce_ajax' );
function remove_woocommerce_ajax() {
    if ( is_checkout() ) {
        wp_dequeue_script( 'wc-checkout' );
    }
}

  1. Update Your Payment Gateway An outdated or incompatible payment gateway plugin can also cause the endless spinner issue. Make sure that your payment gateway plugin is up to date and compatible with your version of WooCommerce. You can also try disabling the payment gateway temporarily to see if that resolves the issue.
  2. Clear Cache and Cookies Sometimes, cached files or cookies in the browser can cause the endless spinner problem. Clearing the cache and cookies can help to fix it. To clear the cache and cookies, follow the instructions for your specific browser.
  3. Check for Conflicting Plugins or Themes Conflicts between plugins or themes can also cause the endless spinner issue. Disable all other plugins and switch to a default theme temporarily to see if that resolves the problem. Then, enable each plugin and theme one by one until you identify the conflicting one.

In conclusion, an endless spinner on the WooCommerce checkout page can be a frustrating issue, but there are several potential solutions to try. By disabling Ajax, updating your payment gateway, clearing cache and cookies, or checking for conflicting plugins or themes, you can resolve this issue and provide a better checkout experience for your customers.

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